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Customer support template
Bug report form
Most bug reports are useless because nobody types out the reproduction steps. This template lets the reporter just record a screen capture and talk through what happened. AI generates the structured bug report with steps, expected vs actual behavior, and severity.
What this form captures
- Reporter email
- Screen recording or screenshot
- Voice walkthrough (optional)
- Reproduction steps (auto)
- Expected vs actual (auto)
- Severity (auto)
- Environment (auto)
Built-in superpowers
- Voice / photo / messy text accepted — AI fills the form for the visitor.
- Multi-turn AI: missing fields prompt a single follow-up question.
- Lead scoring + sentiment per submission on Pro plan.
- Plays nice with: Linear, GitHub Issues, Jira, Sentry.