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Customer support template

Bug report form

Most bug reports are useless because nobody types out the reproduction steps. This template lets the reporter just record a screen capture and talk through what happened. AI generates the structured bug report with steps, expected vs actual behavior, and severity.

What this form captures

  • Reporter email
  • Screen recording or screenshot
  • Voice walkthrough (optional)
  • Reproduction steps (auto)
  • Expected vs actual (auto)
  • Severity (auto)
  • Environment (auto)

Built-in superpowers

  • Voice / photo / messy text accepted — AI fills the form for the visitor.
  • Multi-turn AI: missing fields prompt a single follow-up question.
  • Lead scoring + sentiment per submission on Pro plan.
  • Plays nice with: Linear, GitHub Issues, Jira, Sentry.

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